Return to Help Index
|Pricing and Billing|
|Do I have to pay sales tax?|
|No, the state of Oregon does not have sales tax and we are not obligated to collect tax from out-of-state sales.
|I have a question on my charges.|
|Click the "My Account" link under ACCOUNT in the black footer at the bottom of our site to review your orders. Here you may compare your order history on our website with your financial records. If you have further questions or concerns, please contact customer service for further assistance.|
|What are my payment choices?|
|During the checkout process you may choose any of our current payment options prior to submitting your order. Please note that we will not ship your order until we receive payment from you. We currently accept credit card (visa, MC, Amex, Discover) payment via Stripe or PayPal transfers. If you would like to pay by another method, you must first contact us for approval.
|I need a copy of my receipt/invoice.|
|Click the "My Account" link in the footer under ACCOUNT heading at the bottom of the site to print/view invoices.|
|When will my return refund credit appear on my account?|
|Return/refund credits usually take 4-7 business days from the time we receive your item(s).
|When will my credit card be charged?|
|Your credit card will be charged upon checkout.